FAQs
The mist is from the small hole at the top of the diffuser. You will not be able to see the mist (unless you put a black background behind it), because this is a waterless diffuser that diffuses pure essential oil.
You can hear the sound of diffusion (a light zzzz sound from air pump), and the mood light would pulse when it is diffusing.
Once you can access the diffusion page of the app, it means it is connected properly.
This diffuser is made for pure essential oils. It is not suitable for absolutes, massage oils, or other vegetable-based blended oils.
You do not need to pour water into this diffuser, as it is a waterless diffuser that works with pure essential oil.
Aromeo Diffuser does not require water or heat to diffuse essential oil, it works by supplying air to nebulise the essential oil.
Recommended usage is 30-45 mins, with low or medium settings as recommended by aromatherapists. If you diffuse for too long, it can cause sensitisation.
This depends on the type of essential oil you diffuse, and the intensity. But if you use it non-stop without break, it will last around 10 hours. But if you use it 30 minutes with medium setting every day, it can last you around 3 weeks.
Up to 75 sqm for the lighter oils (e.g. citrus).
If you use the same nozzle for different essential oils, yes you do. It is advised that you clean it after each bottle.
Pour some alcohol into the bottle, attach the nozzle, and run it for 20 minutes.
Make sure you have the nozzle attached in the bottle, open the diffuser, then screw the bottle into the diffuser.
Absolutely. We want to give as much freedom as possible to you. 10ml bottles work best, but 5ml or 15ml bottles work well too.
This may happen because the diffuser is moved when there is oil bottle inside. To prevent this, make sure the oil bottle is removed before you carry the diffuser around. This may also happen if the diffuser is tilted or turned upside down. Try not to do that when there is oil bottle inside.
It is either because the schedule has ended, or it is just in the diffusion stop cycle. Note that Aromeo Diffuser does not diffuse all the time when it is in diffusion mode, instead it has diffuse-pause cycles. Most likely the diffuser is in the pause cycle, after waiting for several minutes it should come back to diffuse cycle again (unless the schedule is over).
Of course, Aromeo Diffuser contains battery. Unless it is running out of battery (red light), you can unplug the power source and use it by running on battery.
We have a charging indicator that turns green when it is charging properly. However, we do not have an indicator to show that it is fully charged. When the battery is running out (red light), simply charge the diffuser for around 2 hours.
This is probably because of cable problem, try another USB charging cable (it is commonly used for a lot of appliances).
The app is for remotely diffusing essential oil, and scheduling aromatherapy sessions (for example, you can set the schedule of 6pm every night during your car commute to keep you alert, or 11pm every day before sleep to rock you to sleep). We are adding more and more features. Stay tuned!
Please type ‘AROMEO’ in Apple App Store, currently our App is iOS only. When you see AROMEO: Aromatherapy and Sleep, it is the right app.
After you have downloaded the app, make sure the diffuser is in discoverable mode (blinking blue light) and your phone’s bluetooth is on. Open the app, and you will be able to find the diffuser listed in the app.
Please restart the phone, make sure your bluetooth is on, and try again. Usually this happens if there are some problems with the phone.
Please restart the phone, make sure your bluetooth is on, and try again. Usually this happens if there are some problems with the phone.
The Aromeo diffuser is made from ABS plastic, a very durable and BPA free plastic.